Includes your basic phone service needs, except call recording or portal access.
Get a QuoteActivity Logs
Agent Login-Log Out
Attendant Console
Automatic Call Recording
Business SMS
Call Barge
Call Blocking
Call Center
Call Center Reporting
Call Fowarding
Call Queue
Call Queue Escape
Call Recording on Demand
Call Recordings
Caller ID Control
Click to Call
Conferencing
Custom Hold Music
Custom Timeframes
DID Phone Numbers
Fusion
In Queue Call Back
Listen In
Market Tracking
Multi-sync CRMs
Presence
Queue Message to Agent
Quick Lead Creation
SMS Auto Reject
SMS Departments
Scheduled Holiday Greetings
Screen Pops
Simultaneous Ring
Voicemail Message Indicator
Wait Time Announcement
Web-Based User Portal
Whisper
Advanced SMS
Business MMS
CRM Field Sync
Campaign Builder
Fusion Contacts
Hotlists
Local Presence
Messaging Compliance
Power Dialing
SMS Campaigns
Task Queue
Trigger Automations
Voice Broadcast
Voicemail Drop
Includes more advanced features, portal access, and CRM integrations.
Get a QuoteAdvanced SMS
Business MMS
CRM Field Sync
Campaign Builder
Fusion Contacts
Hotlists
Local Presence
Messaging Compliance
Power Dialing
SMS Campaigns
Task Queue
Trigger Automations
Voice Broadcast
Voicemail Drop
Includes all Fusion features, plus Campaign building, and dialer functionality.
Get a Quote* May incur additional costs