Choose a professional handoff with an attended transfer or quickly pass the call blind. When you transfer with an attended transfer you are able to introduce the caller to the intended party before transfering over the call. When you send a call through a blind transfer you are immediately connected to the intended party without introducing the caller.
Benefits
- Pick between multiple devices to transfer your call, whether that be from a desk phone, soft phone, or your online portal.
- Transfer your call anywhere you want, whether that be an internal user, call queue, auto attendant, or external phone number.
- Conveniently transfer calls from your cell phone back to the office using any Simplii softphone.
- Enjoy having a professional introduction of your calls when someone is transferred into your office
Frequently Asked Questions
