Simplii’s web-based user portal has a lot to offer when it comes to the features you can use within it. From changing your profile information, to adjusting the way your phone rings. Most business owners have a preference of which access level each employee can see, choose from Office Managers, Call Center Users, or Basic Users. Each access level unlocks a different set of features for that employee to use.
Benefits
- Change most of your phone system settings directly from your user portal, reducing time spent on the line with support.
- Changing the way your phone calls are ringing into your business is as easy as logging into your web-based user portal and adjusting the answering rules.
- Use Basic access for employees you would like to have restricted to their information only.
- Use Call Center access to see a group of employees or department, pull reports on them, as well as listen in, whisper, barge, and much more.
- Use Manager access to adjust the entire businesses calling settings, be able to edit each users profile, and more.
Frequently Asked Questions
