Listen In

For quality control, or just because, listen into any conversation happening within your organization.

Ever wanted to know what was happening with a partiuclar conversation happening in your business? Through our online portal, listen into the phone calls of your employees. Listening into phone calls may help you gain an understanding of where your employees are at, allowing you to provide specific, and necessary training opportunities.

Benefits

With Simplii’s top of the line call center features, you get to listen in, whisper and barge into calls.
Listen in to verify that the conversations between employees and customers are abiding by your guidelines.
Use it as a coaching tool for your team.

Frequently Asked Questions

No items found.