Virtual Office Features

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Virtual Office Features

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Virtual Pbx

  • Connect multiple sites as one office
  • Overflow calls between Virtual locations
  • Virtual receptionist to answer calls for all locations
Find-Me-Follow-Me

Find Me Follow Me/ Call Forwarding

  • Call Forward to any number
  • Find me Follow me to multi locations
  • Transfers Callers back to any number or extension
  • Record find me follow me calls
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Phone Numbers

  • Port Your Numbers
  • 800 Numbers
  • Market Tracking Numbers
  • Fax Numbers
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Caller ID

  • Caller ID Logging and Reporting
  • Answering Rules by Incoming Caller ID
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Web Portal

  • Presence
  • Manage Users, Ringing, Queues
  • Reporting- User, Queue, Trunks
  • Searchable Call History
  • Instant Messenger
  • SMS Texting
  • E-Fax- Send, Receive, forwarding rules
  • Call Forwarding/ Find Me Follow me rules
  • Voicemail- Listen, Delete, Forward
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Mobility

  • Mobile Web Interface- Same Feature set as User Web Portal
  • Business vs Personal Call Recognition
  • Outbound Caller ID control
  • Call Transfer
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Conference Calling

  • Conference Bridge
  • Pin Code Access
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SMS Business Texting

  • Business to client Texting
  • Contact setup
Instant-Messenger

Instant Messenger

  • Internal Instant Messenger
  • Live Status
  • History
  • Group Message
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Call Recording

  • Record all calls
  • Record Find me follow me calls
  • Export Recordings
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Market Tracking

  • Available numbers across the nation
  • Call Tagging of calls to know how to answer
  • Record Marketing calls
  • Searchable Reports
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Music on Hold

  • Configurable to the user or group
  • User your own files
  • Custom Information on hold options
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VoiceMail and Greetings

  • Full Auto Attendant
  • Day, Night, alternate modes
  • Group Boxes
  • Voicemail to email
  • Busy and unavailable messages
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Electronic Fax

  • Send and Receive Faxes electronically
  • Print to Fax Driver
  • Auto Retry
  • Forwarding Rules