Why Simplii
-
Private Network
A private network is where your VOICE traffic never leaves your ISP providers network. When you communicate to your Hosted voice provider where does it go. Does it get sent across the open internet to various cities with high latency and hops across the nation? Does it remain local to your area and stay completely on your ISP’s network with only a few hops and low latency before reaching your provider.
-
True Support
Simplii provides the best support in the industry- How can we claim this? It is simple. We installed the equipment- We didnt try and put in a VOIP solution using basic network equipment. We installed our enterprise grade equipment that was made for VOIP. By doing this we understand how your network is setup since we were the ones that did the setup of your VOIP solution from the beginning.
-
We Install
Most people believe VOIP to be product that you plug your phone into the internet and magically your phone works flawlessly. While this could be the case if you had the proper internet connection,with the proper amount of bandwidth, and if you had your internal network properly setup for VOIP. The truth is that about 99% of all companies that want a VOIP solution do not have this setup properly.
-
CRM Integration
Business Automation is quickly becoming a reality for small and medium sized business. Previously this was only an option that large companies could afford. With Simplii’s API we can integrate into your WEB BASED APPLICATION, as well as your CRM and enhance your staffs productivity and your customers satisfaction.
-
In Person Training
One the things you will hear us talk about at Simplii is that if you dont know how your use technology then why have it. This will help explain why we go to great lengths to help you understand how to use our system and features. We also are focused on creating solutions with how you currently do business and this requires us to have a personal touch and completely understand how you want your system setup. Once the system is setup we would be doing you a disservice if we didnt take the time to train you in person with how to operate the new solution.
-
Call Quality
Simplii offers the best call quality in the industry. How can we claim this? We take extra steps to ensure that our solution is setup properly that others dont. First we come onsite and evaluate your internal network and make sure that it is setup properly, 90% of all networks are not ready for VOIP. Second we connect to you on private networks and not the open internet, lowering latency and router Hops. Third we monitor your solution constantly and help make changes to your internet connection if needs be.
Making sure your Hosted Voip Solution is setup properly, supported quickly, on the right connection, and lifetime in person trainining, is what separates us from companies that ship you the phones and hope that it works. We ensure a great experience and take the extra steps to do so, keeping things simple for you.
Simplii Better VoIP
VOIP Quality is determined by
- Your own Network
- Equipment you put in
- Quality of the Internet Connection
- How your provider is connected to your ISP
- Your Hosted Providers Network
Phone Service Features
- Port your Numbers
- 800 Numbers
- Vanity Numbers
- Market Tracking Number
- Direct Numbers
- Fax Numbers
- Incoming Name and Number
- Caller ID Loging
- Caller ID Tagging
- Caller ID Control by Outdialed #
- Answering Rules by Caller ID
- Instant Messenger
- SMS Messenger
- Call Detail Reports
- Click to call
- Contacts
- Configurable answering rules
- Fax from User Web Portal
- Print to fax
- Fax to Email
- Fax to Groups
- Find Me Follow Me
- Ring Multiple locations
- Transfer back to the office
- Record external calls
- Dial out as office
- CRM Call Logging
- 6 Party on the fly Calling
- Conference Recording
- Multiparty Conference Bridging
- Consult
- Drop Specific people









