Simplii

Send and receive unlimited SMS messages using any of your business phone numbers. Fusion will automatically log all your messages, so you can easily track conversations and keep your CRM up-to-date. Need to use multiple business lines? No problem! Simplii's SMS service allows you to enable as many numbers as you need.

Benefits

Improve your customer service by responding to customer inquiries quickly and conveniently.
Increase your sales by sending personalized promotional offers and discounts to your customers.
Boost your employee productivity by allowing them to communicate and collaborate more efficiently.
Enhance your customer loyalty by building stronger relationships with your customers through personalized communication.
Improve your brand awareness by sending timely and relevant messages to your customers.
Stay competitive by offering a modern and convenient way for your customers to communicate with you.
Reduce your communication costs by using a unified communications platform for all of your voice, text, and video communications.
Improve your data security by using a business SMS platform that encrypts all of your messages.
Increase your compliance by using a business SMS platform that provides you with a complete audit trail of all of your messages.
Gain valuable insights into your customer behavior by tracking and analyzing your SMS message data.

Frequently Asked Questions

What kind of messages can I send and receive?

Business SMS allows you to send text-only messages. For more information about Business MMS which allows you to send group and multimedia messages click here.

Is there any limitation on storing my text messages?

We offer unlimited message storage, including sent and received messages. Other providers charge up to {$70} a month for this feature.

Can I send a group text or MMS?

Yes, we provide both group texting, and MMS click here to find out about Group text or click here to find out about our MMS functionality.

Can I send a text message to an international number?

This feature is supported through Business MMS.

Will Fusion log my SMS/MMS messages if there isn’t a contact in my CRM for the person I’m messaging?

No, fusion can only log messages when the contact has already been added to the CRM. If you have any questions in regards to how to get your messages logging feel free to give us a call.

Business SMS

Communicate with customers and clients directly from your business number, building trust and credibility.