How Hosted VoIP Works

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Hosted VoIP Provider

Your hosted provider has normally built or purchased a world class phone system that is partitioned into multiple sections so that each customer is truly separate from any other customer on the system.  It really isn’t much different how you get your phone lines today from your telephone line carrier. Your traditional phone line provider serves up phone lines from a central system to your office, from there you connect a traditional system to that connection.  With Hosted VoIP the phone system features are served up in addition to the telephone lines, and instead of putting a phone system at your office you only put the phones. The other major difference is that hosted provides their service over a data connection vs a traditional copper line or a voice connection. The other major difference is that the Hosted VoIP provider doesn’t own or rent a dedicated copper pair from there system to you in most cases, unless the hosted VoIP provider is your ISP as well.


Your connection to the outside world is through your Hosted Voip Provider. You simply have to get connected to that provider. To connect to that provider most people use there shared internet connection. Most often these are a high speed broadband connection from your DSL or cable provider.

private-networkImportance of your Internal Network

You internal network processes is very key to the success of your hosted VOIP solution. The internet connection is normally a choke point for data since it is a much smaller connection than that of your internal network. This is why setting up your internal network is so critical for VOIP to work properly.  If all data and voice are treated the same way and only so much data can make it to and from your internet connection,  your voice wont be sent in the proper order to the recipient.

How to setup an Internal Network properly

First and foremost you need quality equipment that was meant for the job.  Second you need a qualified person to setup and set proper priority of voice on your network.